Service Advisor - Fiat Chrysler Automobiles
Location: Lipscomb Maidstone
Salary: £22,000 - £27,000 OTE per annum + benefits
Hours: Full Time 8.00am – 6.00pm Mon – Friday (Saturday morning rota 8.30am -1.00pm)
Contact: Email to email@example.com
Date Posted: Monday 9th October 2017 Closing Date: Pending
Lipscomb Cars Maidstone is conveniently located just 2 minutes from J6 of the M20 at Aylesford in prestigious facilities serving Volvo, and Fiat Chrysler Automobiles that include, Fiat, Abarth, Alfa Romeo and Jeep. Following a recent £1.5 million development we have split our showroom facility and service reception areas and are now embarking on strengthening our service teams planning for future growth.
The successful applicant will be a confident relationship builder, able to influence and advise customers on minor technical and motor related issues whilst delivering a first class service. You will be greeting customers in to the service department, extensive liaison with the Service Team Leaders and support technicians in the workshop to chase work in progress whilst keeping customers informed and gaining authorisation for any additional work. You will be responsible for producing final invoice for presentation and payment together with prospect and follow up activity based in the showroom area.
You will take ownership of customer queries and resolve all issues through to your customer's satisfaction, following the protocols set to achieve daily target objectives and the highest levels of customer satisfaction.
Duties will include:
In return we offer excellent career opportunities, manufacturer and in-house training, 20 day’s holiday rising to 25 days long service, company contributory pension scheme, staff and family discount schemes.