Volvo Service Promise

When you have a Volvo scheduled service at Lipscomb, we make a pledge to you. It's called the 'Volvo Service Promise' – and it guarantees an unbeatable combination of quality, reassurance and expertise.

First, your personal service advisor will deal with any of your questions and make sure you get to where you need to go. Our expert technicians will then give your car a full health check including a free software upgrade to ensure that it's performing at its best. Finally, we'll provide you with 12 months' complimentary Volvo Roadside Assistance and a car wash free of charge.

Volvo Service Promise:

  • We'll give you the added protection of Roadside Assistance
    After your scheduled service, we'll provide you with 12 months Volvo Assistance as standard.  This gives you access to an extensive network of Emergency Service Centres manned 24 hours a day, 365 days a year, by experienced staff.

  • We'll keep your software up to date
    Our technicians will ensure your Volvo software is upgraded to the most up-to-date version at no cost

  • We'll give you a named contact
    Forget faceless call centres.  You'll be able to talk to a named member of staff who will ensure you're completely happy

  • We''ll keep you moving
    If you need alternative transport while we are servicing your car, we'll sort out the best option for you

  • We'll give your Volvo a free health check
    Our technicians will carry our a complimentary comprehensive health check to ensure all of your car's key systems, including the battery, are working to their optimum capacity.

  • We'll return your Volvo in tip-top condition
    After your service, we'll make sure your car is looking good by giving it a thorough wash & vacuum.​

For further information on the Volvo Service Promise please contact a member of our service team at our Ashford, Canterbury or Maidstone dealerships or use our enquiry form above