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Aftersales at Polestar Maidstone At Polestar Maidstone, we’re committed to ensuring your Polestar ownership experience is seamless and enjoyable. Our comprehensive aftersales solutions include maintenance, repairs and software updates, all performed by Polestar-trained technicians using genuine manufacturer parts. Whether it’s routine servicing or diagnostic repairs, we’re here to help. Got a Question?
Book a service online today Booking a Polestar service has never been easier, working with the Volvo Car Group network, you are able to visit our Maidstone or Canterbury Volvo Service locations. With our simple online booking form, you can arrange your next service at a time that suits you. Enjoy the convenience of expert care tailored to your schedule. Book Now
Other services we offer Our aftersales team doesn’t just handle servicing. We provide a range of additional services, including MOT testing, advanced diagnostics and wheel alignments, designed to keep your Polestar in peak condition. Trust us for all your automotive needs. Enquire Now
Polestar Service & Repairs
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Polestar Servicing

Four compelling reasons to choose us for your car maintenance

Outstanding aftersales care

We offer unrivalled Polestar servicing expertise in Kent, ensuring your innovative electric car receives the highest level of care – at a cost you’ll appreciate.

Manufacturer Approved – All servicing is conducted by certified technicians who meet Polestar’s exacting standards, guaranteeing optimal performance and safety.
Polestar specialists – As an authorised Polestar service provider, we’re fully equipped to handle all your aftersales requirements with precision and care.
Multi-point inspections – We service all Polestar models with meticulous attention to detail, ensuring peace of mind every time you’re on the road.
Free wash with every service – After optimising your Polestar’s performance, we’ll ensure it looks as sleek and polished as it drives.

Frequently Asked Questions

How long does a Polestar service take?

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​As electric cars, Polestars take less time to service than those with a combustion engine. That means the service can usually be completed in one to two hours. For a personalised estimate, contact Lipscomb’s Maidstone or Canterbury Volvo Service locations. ​

What is included in a Polestar service?

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A Polestar service includes inspections of the battery and electrical systems, the brakes, the thermal and cooling systems and the suspension and steering. Fluids and filters are also checked and replaced if necessary, while sensors and cameras are cleaned and software is updated.

How much does a Polestar service cost?

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The cost of your Polestar service depends on your model, the type of service you require and any available aftersales offers. Contact Lipscomb in Maidstone and Canterbury to learn about our current servicing deals and obtain a personalised quote.

How often should I service my Polestar?

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The service interval for your specific Polestar can be found in the Status and Warranty booklet, but as a guide, it should be serviced every two years or 18,500 miles, whichever comes first. A notification will be displayed on the dashboard when a service is due.

Do electric cars need servicing?

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Yes. Like vehicles with combustion engines, electric cars require servicing to ensure they perform at their best. Regular servicing enables technicians to resolve issues before they escalate, and provides an opportunity for software updates, safety checks and more.

How to check car service history?

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If you are the registered owner of your Polestar, you can check its service history on the Polestar Official Website. Alternatively, contact Lipscomb in Canterbury or Maidstone for an update, as digital service records will be kept.

Who will fix my car?

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Polestar servicing is carried out by manufacturer-trained technicians at authorised Volvo Service Centres such as Lipscomb. Our technicians have been fully certified and only use genuine parts to make repairs and replacements.

How long does an MOT take?

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Your Polestar MOT will take around 45-60 minutes, provided no immediate additional work is required. If the vehicle fails, we will contact you with details and a quote before fixing the relevant part and retesting.

When does my MOT run out?

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You can enter your registration into the government website tool to check your MOT expiration date. Alternatively, contact Lipscomb’s Volvo Service Centre, which deals with Polestar aftersales care, to find out when your next MOT is due.

How much does an MOT cost?

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The government has capped MOT test costs at a maximum of £54.85. However, you may be able to enjoy a discount depending on our available offers, so speak to the team at Lipscomb for a quote.

Where can I get my tyres changed?

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Your Polestar’s tyres can be changed at an authorised Volvo Service Centre such as Lipscomb in Maidstone and Canterbury. Contact our team to discuss your needs and schedule an appointment.

Where can I get my Polestar serviced near me?

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Polestar is partnered with the Volvo Car group, so servicing is carried out by authorised Volvo Service Centres. If you’re based in Kent, book your Polestar service at Lipscomb in Maidstone or Canterbury.

Looking for an upgrade on your old car? Thinking of selling your car? Why not take advantage of a Lipscomb part-exchange deal which makes it easier to select an upgraded model? Find out how much your vehicle is worth by entering its registration number and mileage below.
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Rubber Floor Mats - Save 15%

Luggage Compartment Mat inc Bumper Protection - Save 15%

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Featured
Why Pay Upfront for Service & Repair Bills? Spread the Cost with 0% APR.

Why Pay Upfront for Service & Repair Bills? Spread the Cost with 0% APR.

Featured
Lipscomb Accident Assistance

Lipscomb Accident Assistance

Featured
Fixed Priced Express Smart Repairs

Fixed Priced Express Smart Repairs

Featured
Protect Your Pride & Joy with Tracker

Protect Your Pride & Joy with Tracker

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@Lipscomb

Reg Office: Lipscomb Cars Ltd 2nd Floor, Medway Bridge House, 1-8 Fairmeadow, Maidstone, Kent, ME14 1JP
Registered in England: 3165756
VAT Reg No: 662 0113 79
Financial Disclosure

Lipscomb Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.

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