Lipscomb Cars Ltd is a privately owned family group business with car dealerships in Canterbury and Maidstone , we have an enviable reputation for delivering first class service to our customers and strive at all times to exceed customer expectations.
Formed in 1996 we celebrate this year 20 years of business and have grown our business with a target of £45 million turnover for 2016 with our franchise partners. We offer full dealership facilities at all our locations which each have a Director on site to give leadership and support to our dedicated staff and enable them to make decisions to constantly improve our business.
We have developed strong relationships with our manufacturer partners Volvo and Fiat Chrysler Automobiles and empower all our staff to take responsibility for the quality of their work and at the same time show respect for their colleagues working together to make a difference. To succeed we must do better than our competitors and constantly measure our performance against customer expectations.
Our Vision and Values:
Is to exceed customer expectations in all areas of our business. By creating pleasure in ownership and providing a hassle free experience we will create long term and meaningful relationships.
C – Customer FocusUnderstand and satisfy the needs of our customers with empathy
A – Aim HighStrive to exceed expectations at all times
R – RespectValue people and their time including work colleagues
E – EnergyShow passion for our customers and cars every day
Lipscomb – The Car People Who Care