Cookies Policy for www.lipscomb.co.uk/volvo

As you may already know, cookies are small text files downloaded to your computer when you visit a website. This website, like almost every other, uses cookies to give you a better online experience.

We've changed the way our website works so that we can keep up to date with recent developments in the law relating to cookies. This means that we need your consent to use cookies when you are browsing our site. To help you understand the types of cookies we use (or those which may be used by third parties on our site), we have categorised the cookies in relation to their functionality. These four categories are;-

  1. Strictly Necessary Cookies (Required Cookies)
  2. Analytical Cookies
  3. Functionality Cookies
  4. Targeting Cookies

A detailed description for each of the different cookies is set out below.

Consent

We have created a cookie tool so that you can easily choose which cookies you are happy for us to use, and the level of consent you want to give. You can access the cookie tool by clicking on the ‘manage settings’ tab/button. You can then disable certain types of cookies and, by choosing your personal settings, you give us consent to use the cookies you haven't disabled.

The level of your settings will be visible throughout your time on our website, by looking at the symbols in the toolbar at the bottom of the webpage. Each icon represents a different type of cookie and you can scroll over them to remind yourself about the cookie options you have chosen.

If you enter www.lipscomb.co.uk but choose not to alter the cookie settings, we will take this to mean that you are happy with the default settings (which allow only “required cookies” to be used, with the cookies default to off).

However, if you prefer not to allow the use of cookies altogether, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them.

You may find that disabling cookies means certain areas of the site do not function correctly and we cannot guarantee access to all the services we provide through our website. Also, if you delete all of your cookies, or use a different device to access our website, you may have to choose your preferences again.

To find more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.

www.lipscomb.co.uk's cookies;

The cookies used on www.lipscomb.co.uk have been categorised based on the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.

Strictly Necessary Cookies (Required Cookies)

Strictly Necessary cookies are essential to let you move around the website and use its features, such as accessing secure areas, shopping baskets and online billing. These cookies allow our website to provide services at your request.

These cookies don't gather any information that could be used for marketing to you or remember your preferences/ID, other than for your current session.

Strictly necessary cookies are used to:

  • Identify you as being logged on to this website.
  • Remember previous actions when navigating between different pages on this website.
  • Remember things like service selections you have made which allow us to provide you with the services you have requested.
  • Identify you as being logged in to and members sections within www.lipscomb.co.uk.

Accepting these cookies is a condition of using the website.

Cookies we consider to be strictly necessary:

Cookie Name

Recommended Categorisation

Description

Duration

1st/3rd Party

gf-session-id

Required

When users are navigating throughout the site this is used to determine a consistent session. E.g a user creates a transaction without being logged in and then the user logs in we can use the consistent session id to link the user to the transaction. This is set in local storage

Session

First Party

lastViewedVehicles_*

Required

Allows the breadcrumbs to work within the details pages

Session

First Party

PHPSESSID

Required

Preserves user session state across page requests.

Session

First Party

recentVehicles_*

Required

Stores the reference of the most recent vehicle viewed.

Session

First Party

searchQuery_*

Required

Enables site breadcrumbs to work with New Car Offers, vehicle search listings and details pages, and ensures that the lazy load search feature works correctly

Session

First Party

searchTags_*

Required

Enables the search pills to be displayed from the search selection

Session

First Party

sessionStorageTest

Required

Determines if sessionStorage is available

Session

First Party

storageSettings

Required

Determine which category of cookies can be stored locally

Persistent

First Party

trackingIpFilter

Required

Stores the user IP address when visiting the website for cyber security purposes in the event a user uses the website maliciously.

2 Years

First Party

vehicleId

Required

Is used by the AJAX used vehicles listing to hold the last clicked vehicle, so that it can be scrolled to once the user revisits the listing

Session

First Party

vehicleIndex

Required

Works with vehicleQuery cookie to store the vehicle index of the vehicle in relation to the previous/next vehicle

Session

First Party

vehicleQuery

Required

Previous and next vehicle buttons - run search and go to vehicle details - buttons that allow you to go to previous and next within search results

Session

First Party

wasCtwPopupSeen

Required

To determine if the cookie banner has been engaged with and consent obtained

6 months

First Party

wbClosed_*

Required

Determines if Welcome Back module has been closed

Session

First Party

XSRF-TOKEN

Required

Security cookie to prevent Cross site Forgery

Session

First Party

topPosition

Required

Used in listing layout

Session

First Party

vehicleMileage_*

Required

Used for counting fuel savings and valuation

Session

First Party

vehicleRegistrationNumber_*

Required

Used for counting fuel savings and valuation

Session

First Party

auth-token

Required

Required by ecommerce module for session security

Session

First Party

currentTransaction

Required

A session storage variable that allows us to scope our API requests in a browser tab (so you can have two different concurrent transactions in different tabs). Functionally, we use this variable when the user logs in to allow us to transition an anonymous transaction onto a users account.

Session

First Party

ovs-entry-point

Required

Stores the entry page from the website into the ecommerce journey in the event of a network failure

Session

First Party

ovs-previous-step

Required

Stores the website previous page OR ecommerce previous step in the event of network failure

Session

First Party

gf-auth0-access-token

Required

Used to get user detail from auth0 and to generate an Auth token. This is set in session storage.

Session

First Party

gf-auth0-id-token

Required

Used to generate an Auth token. This is set in session storage.

Session

First Party

gf-jwt-token

Required

The internal auth token. This is stored in local storage so the user does not have to log in / get auth status from Auth0 on each page load which improves performance of the site.

Session

First Party

touchPayment

Required

Required by the Online Payment technology

Session

First Party

ndfe-payment-state

Required

Stores the status of an online payment incase the users refreshes their browser so they don’t get charged twice. This cookie is only applicable if using checkout.com payment gateway.

Session

First Party

osano_consentmanager

Required

Stores the user's current consent status.

1 Year

First Party

osano_consentmanager_expdate

Required

Stores the expiration of the user's captured consent

1 Year

First Party

osano_consentmanager_uuid

Required

Stores the user's unique consent identifier

1 Year

First Party

Analytic Cookies

Analytic cookies collect information about how you use our website e.g. which pages you visit most often, and if you experience any error messages. They also allow us to update our website to improve performance and tailor it to your preferences.

These cookies don't collect any information that could identify you – all the information collected is anonymous. They will not be used to target adverts to you on other websites.

Analytic cookies are used to:

  • Provide statistics on how this website is used (including selections that you have made and goods and services that you have viewed, during your use of this website).
  • Gather non-user specific data about the usage on this website and provide statistics about how this website is used.
  • Provide and track the effectiveness of videos embedded in this website.
  • Test different designs on our website.

Where our analytic cookies are managed by third parties, we don't allow them to use the cookies for any purpose other than those listed above.

Cookies that we consider to be analytic cookies:

Cookie Name

Recommended Categorisation

Description

Duration

1st/3rd Party

dataLayer.visitor.isReturning

Analytics

Cookie to provide page view details to a GTM data layer where added. By default the cookie is set to 'True'.

Persistent

First Party

dynamo-seo

Analytics

Used for storing information that user came from SEO site, e.g. google (boolean)

Session

First Party

errorUrl

Analytics

Used for tracking error page. If the page doesn’t exist or there is some error and the user is redirected to homepage the cookie is created and stores the URL where the error is.

Session

First Party

_sp_id.*

Analytics

It is used to persist information about a user's activity on the domain between sessions to provide Business Intelligence for the software provider. It contains the following information: - An ID for the user based on a hash of various browser attributes - How many times the user has visited the domain - The timestamp of the user's first visit - The timestamp of the current visit - The timestamp of the last visit - The ID of the current session

Persistent

First Party

_sp_ses.*

Analytics

The purpose of this cookie is to differentiate between different visits to provide Business Intelligence for the website provider.

Persistent

First Party

enquiriesSent_*

Analytics

Captures the type of enquiries sent in a session. No PII is collected, only the enquiry type

Session

First Party

nd

Analytics

SnowPlow tracking - Events and Contexts

Session

First Party

session_counter_*

Analytics

Determines if ReturningUsers context should be sent (ie. if counter > 1 then send ReturningUsers context)

Persistent

First Party

session_was_counted_*

Analytics

Ensures current session is counted only once

Session

First Party

snowplowOutQueue_ndanalytics_nd_post2

Analytics

Snowplow Analytics Used to store a cache of unsent events. This is used to reduce the chance of events to be lost due to page navigation and events not being set to the collector before the navigation event occurs. Where GET requests are used, this key will end in _get rather than _post2.

Session

First Party

snowplowOutQueue_ndanalytics_nd_post2.expires

Analytics

Snowplow Analytics Used to match the concept of cookie expiry within Local Storage. This ensures a consistent behaviour between cookie and local storage. Where GET requests are used, this key will end in _get rather than _post2.

Session

First Party

sp_landing_page

Analytics

Stores the landing page URL

1 day

First Party

sp_referer

Analytics

Stores the host/referrer

Session

First Party

sp_referer_category

Analytics

Stores the referer/channel category

Session

First Party

sp_referrer_url

Analytics

Stores the referrer URL

Session

First Party

To opt out of being tracked by Google Analytics across all websites please visit http://tools.google.com/dlpage/gaoptout

Functionality Cookies

Functionality cookies are used to remember the choices you make, e.g. your user name, log in details and language preferences. They also remember any customisations you make to the website to give you enhanced, more personal features.

Functionality cookies are used to:

  • Identify you as having consented to use of cookies by this website.
  • Remember settings you've applied such as layout, text size, preferences and colours.
  • Providing proactive live chat sessions to help you with support.
  • Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose.
  • Show you when you're already logged in to the website.
  • Provide enhanced log-in functionality where you choose i.e. (such as keeping you logged in even when you navigate away from the site).

We will not use functionality cookies to target you with adverts on other websites.

Where our functionality cookies are managed by third parties, we don't allow them to use the cookies for any purpose other than those listed above.

As the name suggests, if you choose not to allow these cookies, the functionality of this website may be affected. It is also possible that by not permitting these cookies, our website won't be able to remember some of the specific services you have chosen.

Cookies we consider to be Functionality cookes:

Cookie Name

Recommended Categorisation

Description

Duration

1st/3rd Party

isSessionUsed

Functional

To determine if a session is used on the frontend. For example, a website page that requires a login screen because it's for internal use only.

Session

First Party

postcode

Functional

Saves the postcode used within vehicle search and dealer locator search so that it is populated for example do a postcode search on dealer locator page, go to used cars and postcode is populated.

Session

First Party

searchPath_*

Functional

Welcome back module - Shows the continue search button within Welcome back by storing the search parameters

Persistent

First Party

layout

Functional

Used for storing information about vehicle listing view: list or boxes

Session

First Party

ovs_criteria_*

Functional

Stores the budget search parameters so that they can be re-used when a user comes back and performs another search.

Session

First Party

__ggtrses

functional

Gubagoo - Stores data relating to chat feature. It uses a cookie to decide when to display the chat feature.

24 hours

First Party

__ggtruid

functional

Gubagoo - Stores data relating to chat feature. It uses a cookie to identify and differentiate between user sessions.

2 years

First Party

*:cache_expiry

functional

Gubagoo - to know when the items in LocalStorage should expire

Persistant

First Party

gg_chat_popup_closed

functional

Gubagoo - to know that the chat popup has been closed

Persistant

First Party

gg_chat_welcome_msg

functional

Gubagoo - to know if the welcome message has been displayed

Persistant

First Party

gg_emulation_welcome_msg

functional

Gubagoo - Stores data relating to chat feature. Welcome message to be displayed when chat is opened

Persistant

First Party

gg_firestamps

functional

Gubagoo - Stores data relating to engagement. Logs when a user engages with a portion of Gubagoo

Persistant

First Party

gg_firestamps:cache_expiry

functional

Gubagoo - to know when the firestamp data should expire

40 days

First Party

gg_repeat

functional

Gubagoo - Stores data relating to chat feature. Determines if a chat element that was hidden should reshow

Persistant

First Party

gg_repeat:cache_expiry

functional

Gubagoo - to know when the repeat data should expire

Persistant

First Party

gg_tabs-opened

functional

Gubagoo - tracks the number of tabs Gubagoo is open on

Persistant

First Party

gg_view-*_time

functional

Gubagoo - Stores data relating to chat feature. Records time when a view was generated

Persistant

First Party

gg_*_1_ccpa_accept

functional

Gubagoo - Tracks whether or not a Cookie toolbar has been accepted. Moves the chat feature up or down if on the page.

Persistant

First Party

prox_id

functional

Gubagoo - Responsible for determining chat socket to Glive / Chat Console

24 hours

First Party

*_cbo_in_transit_vins

functional

Gubagoo - Stores vehicle VINs that are in transit to dealership but still sold in VR

Persistant

First Party

recentLocationHash

Functional

Allows the enquiry form where multiple locations may be present to populate the most recently used location for example on site enquiry forms.

Session

First PartyFirst Party

Targeting Cookies

Targeting cookies collect information about your browsing habits to deliver adverts which are more relevant to you and your interests. They also measure the effectiveness of advertising campaigns.

Targeting cookies are used to:

  • Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites.
  • Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in.

All of these cookies are managed by third parties, and you may alternatively use the third parties' own tools to prevent these cookies.

Cookies we consider to be Targeting Cookies:

Cookie Name

Recommended Categorisation

Description

1st/3rd Party

__gads

targeting

Google Adsense cookie

Third Party

__gsas

targeting

Google AdSense for Search

Third Party

__widgetsettings

targeting

Third Party

_fbp

targeting

Facebook Pixel

Third Party

_gac*

targeting

GA Cookie

Third Party

_gcl_*

targeting

Cookies that start with '_gcl_' come from Google Analytics and are primarily used to help advertisers determine how many times users who click on their ads end up taking an action on their site, such as making a purchase. Cookies used for measuring conversion rates aren't used to personalize ads. '_gcl_' cookies last for 90 days.

Third Party

_gcl_au

targeting

Google Remarketing cookie

Third Party

_gcl_dc

targeting

Google Campaign Manager, Display & Video 360, Search Ads 360 Cookie

Third Party

_id

targeting

doubleclick.net cookie

Third Party

_uetmsclkid

targeting

This is the Microsoft Click ID, which is used to improve the accuracy of conversion tracking. Note: UET sets a first-party cookie on your site’s domain for this parameter. When auto-tagging of the Microsoft Click ID is enabled, the ad click information is generated at ad click time and appended to the landing page URL.

Third Party

_uetsid

targeting

Microsoft Ads - This contains the session ID for a unique session on the site.

Third Party

_uetvid

targeting

Microsoft Ads UET assigns this unique, anonymized visitor ID, representing a unique visitor. UET stores this data in a first-party cookie.

Third Party

_video_bandwidthEstimate

targeting

Third Party

1P_JAR

targeting

Google Ads Cookie

Third Party

ACLK_DATA

targeting

Google Ads cookie

Third Party

ads/ga-audiences

targeting

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor 's online behaviour across websites.

Third Party

AID

targeting

Campaign Manager, Display & Video 360, Google Ads, Search Ads 360

Third Party

AnalyticsSyncHistory

targeting

LinkedIn - Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries

Third Party

ANID

targeting

Google Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 Cookie

Third Party

ANONCHK

targeting

Indicates whether MUID is transferred to ANID, a cookie used for advertising. Microsoft Clarity doesn't use ANID and so this is always set to 0.

Third Party

APISID

targeting

This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device.

Third Party

banzai:last_storage_flush

targeting

Third Party

bcookie

targeting

LinkedIn - for sharing the content of the website via social media.

Third Party

bscookie

targeting

LinkedIn - Used by the social networking service, LinkedIn, for tracking the use of embedded services.

Third Party

bz:*

targeting

Third Party

c_user

targeting

Third Party

CacheStorageVersion

targeting

Third Party

Conversion

targeting

Google Ads Cookie

Third Party

datr

targeting

Third Party

dpr

targeting

Third Party

DSID

targeting

Google double-click

Third Party

eu_cn

targeting

Third Party

fbc

targeting

Facebook

Third Party

fbclid

targeting

Facebook ad ID

Third Party

FLC

targeting

Google Campaign Manager, Display & Video 360, Search Ads 360 Cookie

Third Party

FPAU

targeting

Google Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 Cookie

Third Party

FPGCLAW

targeting

Google Ads cookie

Third Party

FPGCLDC

targeting

Google Campaign Manager, Display & Video 360, Search Ads 360 Cookie

Third Party

FPGCLGB

targeting

Google Ads Cookie

Third Party

fr

targeting

Third Party

gclid

targeting

Google ad ID

Third Party

GED_PLAYLIST_ACTIVITY

targeting

Google Ads cookie

Third Party

guest_id

targeting

Third Party

hb_timestamp

targeting

Third Party

HSID

targeting

This cookie is set by DoubleClick (which is owned by Google) to build a profile of the website visitor's interests and show relevant ads on other sites.

Third Party

id

targeting

double-click.net cookie

Third Party

IDE

targeting

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking on e of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

Third Party

li_fat_id

targeting

LinkedIn - Member indirect identifier for Members for conversion tracking, retargeting, analytics

Third Party

li_oatml

targeting

LinkedIn - Used to identify LinkedIn Members off LinkedIn for advertising and analytics outside the Designated Countries and, for a limited time, advertising in the Designated Countries

Third Party

li_sugr

targeting

LinkedIn - Used to make a probabilistic match of a user's identity outside the Designated Countries

Third Party

lidc

targeting

LinkedIn - to store performed actions on the website.

Third Party

lms_ads

targeting

LinkedIn - Used to identify LinkedIn Members off LinkedIn in the Designated Countries for advertising

Third Party

lms_analytics

targeting

LinkedIn - Used to identify LinkedIn Members in the Designated Countries for analytics

Third Party

local_storage_support_test

targeting

Third Party

MR

targeting

Indicates whether to refresh MUID for Microsoft Clarity.

Third Party

msclkid

targeting

Microsoft Bing AD ID

Third Party

MUID

targeting

Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.

Third Party

pagead/landing

targeting

Google. Tracks th e co n versio n rate b etw een th e u ser an d th e ad vertisemen t b an n ers o n th e w eb site - Th is serves to o p timise th e relevan ce o f th e ad vertisemen ts o n th e w eb site.

Third Party

personalization_id

targeting

Third Party

PREF

targeting

Google cookie

Third Party

presence

targeting

Third Party

ps:*

targeting

Third Party

RTC_CALL_SUMMARY_summary

targeting

Third Party

RUL

targeting

Google Display & Video 360, Google Ads Cookie

Third Party

SAPISID

targeting

This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device.

Third Party

sb

targeting

Third Party

Session

targeting

Third Party

SIDCC

targeting

Google - This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

Third Party

signal_flush_timestamp

targeting

Third Party

SM

targeting

Used in synchronizing the MUID across Microsoft domains.

Third Party

spin

targeting

Third Party

SSID

targeting

This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.

Third Party

syndication_guest_id

targeting

Third Party

TabId

targeting

Third Party

TAID

targeting

Google Campaign Manager, Display & Video 360, Google Ads, Search Ads 360 Cookie

Third Party

test_cookie

targeting

doiubleclick.net - Used to check if the user's browser supports cookies.

Third Party

tfw_exp

targeting

Third Party

tr

targeting

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

Third Party

UserMatchHistory

targeting

LinkedIn - This cookie is used to track visitors so that more relevant ads can be presented based on the visitor's preferences.

Third Party

VISITOR_INFO1_LIVE

targeting

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

Third Party

VISITOR_INFO1_LIVE

targeting

YouTube cookie

Third Party

xs

targeting

Third Party