Parts Consultant – Franchised Dealership – Maidstone

• Location: Lipscomb Aylesford, Maidstone
• Salary: £27,000 - £29,000 per annum + benefits + bonus
• Contract: Permanent
• Hours: Full Time 8.00 – 5.30 Mon – Friday (Plus Saturday morning rota)
• Contact: Email to richard.godden@lipscomb.co.uk
• Date Posted: September 2024 Closing Date: Open

Lipscomb Maidstone is a brand Centre for Stellantis operating Fiat, Abarth, Alfa Romeo and Jeep franchises along with Volvo operating from its complex in Aylesford, Maidstone.

We have a successful all brands Parts Department with a position for a Parts Consultant to work in a busy team committed to providing a high level of service to our workshop and trade customers, identifying and readying parts for our workshop and trade delivery service.

As a member of the parts team, you will receive excellent manufacturer training and development as part of our ongoing staff development program and be able to work to a high standard of performance with good keyboard and parts interpretation skills preferably gained from a previous franchised motor environment.

We offer excellent working facilities and pride ourselves on a modern facility with access to the latest technology and manufacturer support programmes.

Duties will include:

• Maintain good communication channels with Internal and External customers
• Processing of Vehicle Health Check & trade enquiries/orders/parts pricing information – Identifying and pre-picking of parts
• Checking in and booking parts procedures
• Dealing with Telephone and customer orders

• Previous motor parts environment
• Accuracy in identifying vehicle components and parts interpretation
• Good communication skills
• Commitment to providing the highest levels of customer care in dealership at all touch points
• Must be a team player, ability to work to set guidelines

• Previous car dealership franchise environment experience

In return we offer excellent career opportunities, manufacturer and in-house training, 20 day’s holiday rising to 25 days long service, company contributory pension scheme, staff and family discount scheme.