Cookie Policy

When you access our website Lipscomb Cars Ltd (our “Site”), we will use cookies and other similar technologies that might store or access information on your device.

If you have any questions about this Cookie Policy, you can contact us directly via email enquiries@lipscomb.co.uk.

You should read this Cookie Policy carefully before using this website to make sure you understand how we use cookies and how you can manage your preferences.

1. What is a "Cookie"?

A "cookie" is a text file that is stored on your device (computer, smartphone, tablet, etc.) by your browser when you visit this Site.

Some cookies are important for the functionality of the site and are automatically set by us when users visit it. Other cookies enable us to offer users the services and functions that best meet their needs and to adapt our service for you so that the website can be used quickly and easily.

2. How will you be informed?

Excluding necessary cookies, you have the right to decide whether to accept or decline cookies. We will not set any functional, analytical or performance cookies unless you enable them. Regardless of your location, you can amend your cookie preferences at any time, even if you initially accepted or rejected all or certain cookies.

You can also set or amend your web browser controls to accept or refuse cookies. To find out more visits www.aboutcookies.org or www.allaboutcookies.org

The individual cookies we use on our Site are described below.

3. Cookies we use on our Site

We use the following types of cookies on our Site:

Essential Cookies: These cookies are required to enable the basic features on our site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Personalization Cookies: These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your general location.
Analytical Cookies: These cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

4.1 Essential Cookies

A description of the Essential Cookies used on our Site can be found below:

Name	Provider	Purpose	Duration
^__stripe_mid	Stripe Inc	Set for fraud prevention purposes and helps Stripe access the risk associated with an attempted transaction	1 Year
^__stripe_sid	Stripe Inc	Set for fraud prevention purposes and helps Stripe access the risk associated with an attempted transaction.	30 Minutes
^_co%2Fverifier%2F*	Auth0 Inc	Used for cross origin authentication	15 Minutes
^_com.auth0.auth*	Auth0 Inc	Stores a random value that is appended to the authorisation URL string to ensure that the value matches the user session.	1 Minute
^_ga*	Google LLC	Used to persist session state.	2 Years
^_gat_*	Google LLC	Used to throttle the speed of requests to the server. Used by Google Analytics.	1 Minute
^@@auth0spajs@@*	Auth0 Inc	Auth0 Universal login cookies used to cache access token and ID token in local storage	1 Minute
^auth0.*.is.authenticated	Auth0 Inc	Used to determine if a request to Auth0 for silent authentication should take place	24 Hours
^co%2Fverifier%2F*	Auth0 Inc	Used for cross origin authentication	15 Minutes
^gf-session-id	Automotive Transformation Group	When users are navigating throughout the site this is used to determine a consistent session. E.g a user creates a transaction without being logged in and then the user logs in we can use the consistent session id to link the user to the transaction. This is set in local storage	Session
^lastViewedVehicles_*	Automotive Transformation Group	Allows the breadcrumbs to work within the details pages	Session
^lastViewedVehicles*	Automotive Transformation Group Limited	Allows the breadcrumbs to work within the details pages	Session
^PHPSESSID$	Automotive Transformation Group Limited	Used to maintain user session variables.	Session
^recentVehicles_*	Automotive Transformation Group Limited	Stores the reference of the most recent vehicle viewed.	Session
^searchQuery_*	Automotive Transformation Group Limited	Enables site breadcrumbs to work with New Car Offers, vehicle search listings and details pages, and ensures that the lazy load search feature works correctly	Session
^searchTags_*	Automotive Transformation Group Limited	Enables the search pills to be displayed from the search selection	Session
^sessionStorageTest	Automotive Transformation Group Limited	Determines if session storage is available	Session
^storageSettings	Automotive Transformation Group Limited	Determine which category of cookies can be stored locally	Persistant
^vehicleId	Automotive Transformation Group Limited	Is used by the AJAX used vehicles listing to hold the last clicked vehicle, so that it can be scrolled to once the user revisits the listing	Session
^vehicleIndex	Automotive Transformation Group	Works with vehicleQuery cookie to store the vehicle index of the vehicle in relation to the previous/next vehicle	Session
^vehicleMileage_*	Automotive Transformation Group	Used for counting fuel savings and valuation	Session
^vehicleRegistrationNumber_*	Automotive Transformation Group	Used for counting fuel savings and valuation	Session
^wbClosed_*	Automotive Transformation Group	Determines if Welcome Back module has been closed	Session
auth-token	Automotive Transformation Group	Required by ecommerce module for session security	Session
auth0	Auth0 Inc	Handles user session	1 Hour
auth0.ssodata	Auth0 Inc	Allows user to re-authenticate using last used log in credentials	24 Hours
currentTransaction	Automotive Transformation Group	A session storage variable that allows us to scope our API requests in a browser tab (so you can have two different concurrent transactions in different tabs). Functionally, we use this variable when the user logs in to allow us to transition an anonymous transaction onto a users account.	Session
did	Auth0 Inc	Identifier for a device/user agent	Session
gf-auth0-access-token	Automotive Transformation Group	Used to get user detail from auth0 and to generate an Auth token. This is set in session storage.	Session
gf-auth0-id-token	Automotive Transformation Group	Used to generate an Auth token. This is set in session storage.	Session
gf-jwt-token	Automotive Transformation Group	The internal auth token. This is stored in local storage so the user does not have to log in / get auth status from Auth0 on each page load which improves performance of the site.	Persistant
gf-session-id	Automotive Transformation Group	Local storage item which stores session ID	Persistant
osano_consentmanager	Osano Inc	Stores the user's current consent status.	1 Year
osano_consentmanager_expdate	Osano Inc	Stores the expiration of the user's captured consent	1 Year
osano_consentmanager_uuid	Osano Inc	Stores the user's unique consent identifier	1 Year
ovs-entry-point	Automotive Transformation Group	Stores the entry page from the website into the ecommerce journey in the event of a network failure	Session
ovs-previous-step	Automotive Transformation Group	Stores the website previous page OR ecommerce previous step in the event of network failure	Session
topPosition	Automotive Transformation Group	Used in listing layout	Session
touchPayment	Automotive Transformation Group	Required by the Online Payment technology	Session
trackingIpFilter	Automotive Transformation Group	Stores the user IP address when visiting the website for cyber security purposes in the event a user uses the website maliciously.	2 Years
vehicleQuery	Automotive Transformation Group	Previous and next vehicle buttons - run search and go to vehicle details - buttons that allow you to go to previous and next within search results	Persistant
XSRF-TOKEN	Automotive Transformation Group	Security cookie to prevent Cross site Forgery	Session

4.2 Personalization Cookies

A description of the Personalization Cookies used on our Site can be found below:

Name	Provider	Purpose	Duration
__ggtrses	Gubagoo Inc.	Gubagoo - Stores data relating to chat feature. It uses a cookie to decide when to display the chat feature.	1 Day
__ggtruid	Gubagoo Inc.	Gubagoo - Stores data relating to chat feature. It uses a cookie to identify and differentiate between user sessions.	2 Years
^isSessionUsed	Automotive Transformation Group	To determine if a session is used on the frontend. For example, a website page that requires a login screen because it's for internal use only.	Session
^ovs_criteria_*	Automotive Transformation Group	Stores the budget search parameters so that they can be re-used when a user comes back and performs another search.	Session
^postcode	Automotive Transformation Group	Saves the postcode used within vehicle search and dealer locator search so that it is populated for example do a postcode search on dealer locator page, go to used cars and postcode is populated.	Session
^searchPath_*	Automotive Transformation Group Limited	Welcome back module - Shows the continue search button within Welcome back by storing the search parameters	Persistent
layout	Automotive Transformation Group	Used for storing information about vehicle listing view: list or boxes	Session
recentLocationHash	Automotive Transformation Group	Allows the enquiry form where multiple locations may be present to populate the most recently used location for example on site enquiry forms.	Session

4.3 Analytical Cookies

A description of the Analytical Cookies used on our Site can be found below:

Name	Provider	Purpose	Duration
__utmt_cust1	Google LLC	Used to limit the amount of data recorded by Google on high traffic volume websites.	1 Day
^__utma$	Google LLC	One of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance.	2 Years
^__utmb$	Google LLC	One of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance.	Session
^__utmc$	Google LLC	One of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance.	30 Minutes
^__utmv$	Google LLC	Set by Google Analytics that enables website owners to track visitor behaviour and measure site performance.	2 Years
^__utmz$	Google LLC	One of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance.	6 Months
^_sp_id*	Automotive Transformation Group Limited	It is used to persist information about a user's activity on the domain between sessions to provide Business Intelligence for the software provider. It contains the following information: - An ID for the user based on a hash of various browser attributes - How many times the user has visited the domain - The timestamp of the user's first visit - The timestamp of the current visit - The timestamp of the last visit - The ID of the current session	Persistant
^_sp_ses*	Automotive Transformation Group Limited	The purpose of this cookie is to differentiate between different visits to provide Business Intelligence for the website provider.	Persistent
^dataLayer.visitor.isReturning	Automotive Transformation Group	Cookie to provide page view details to a GTM data layer where added. By default the cookie is set to 'True'.	Persistent
^enquiriesSent_*	Automotive Transformation Group	Captures the type of enquiries sent in a session. No PII is collected, only the enquiry type	Session
^nd	Automotive Transformation Group	SnowPlow tracking - Events and Contexts	Session
^session_counter_*	Automotive Transformation Group Limited	Determines if Returning Users context should be sent (ie. if counter > 1 then send Returning Users context)	Persistent
^session_was_counted_*	Automotive Transformation Group Limited	Ensures current session is counted only once	Session
^snowplowOutQueue_ndanalytics_nd_post2	Automotive Transformation Group	Snowplow Analytics Used to store a cache of unsent events. This is used to reduce the chance of events to be lost due to page navigation and events not being set to the collector before the navigation event occurs. Where GET requests are used, this key will end in _get rather than _post2.	Session
^snowplowOutQueue_ndanalytics_nd_post2.expires	Automotive Transformation Group	Snowplow Analytics Used to match the concept of cookie expiry within Local Storage. This ensures a consistent behaviour between cookie and local storage. Where GET requests are used, this key will end in _get rather than _post2.	Session
dynamo-seo	Automotive Transformation Group	Used for storing information that user came from SEO site, e.g. google (boolean)	Session
errorUrl	Automotive Transformation Group	Used for tracking error page. If the page doesn’t exist or there is some error and the user is redirected to homepage the cookie is created and stores the URL where the error is.	Session
sp_landing_page	Automotive Transformation Group	Stores the landing page URL	1 Day
sp_referer	Automotive Transformation Group	Stores the host/referrer	Session
sp_referer_category	Automotive Transformation Group	Stores the referer/channel category	Session
sp_referrer_url	Automotive Transformation Group	Stores the referrer URL	Session
utm_campaign	Google LLC	used to limit the amount of data recorded by Google on high traffic volume websites.	1 Day

5. Changes to this Cookie Policy

Any future changes to our cookie policy will be posted on this site. We recommend that you check it regularly for updates or changes. In the event of significant changes, we will inform you and, if necessary, obtain your consent.

6. Contact

If you have any questions about this cookie policy, you can contact us via email enquiries@lipscomb.co.uk.

Last Updated: December 2024

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Company Info

@Lipscomb

Reg Office: Lipscomb Cars Ltd 2nd Floor, Medway Bridge House, 1-8 Fairmeadow, Maidstone, Kent, ME14 1JP

Registered in England: 3165756

VAT Reg No: 662 0113 79

Financial Disclosure

Lipscomb Cars Limited an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We typically receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required.