Volvo Product Specialist

• Locations: Maidstone Volvo (Junction 6 M20 Aylesford)
• Salary: £30,000 OTE
• Contract: Permanent
• Hours: Full Time 8.30am – 5.30pm Monday – Saturday (5-day week) day off in the week
• Contact: russ.head@lipscomb.co.uk
• Date Posted:September 2025 Closing Date: October 2025

Lipscomb Cars are passionate about helping customers find their perfect vehicle. With a wide range of Volvo new and used cars on site, we pride ourselves on delivering excellent customer service and a fantastic buying experience. We are now looking for a driven and well organised Product Specialist to join our busy team as a key role in keeping our Maidstone Volvo site running smoothly.

The Role

As an accredited Volvo Product Specialist, you will be the support function of our new and used sales operation. You’ll ensure our site is welcoming, professional, and always ready for our customers to explore. From managing vehicle displays to assisting our customers with vehicle handovers, you’ll create a first-class customer journey from start to finish.

Key Responsibilities

• Maintain digital display of new / used cars images and videos as per set guidelines which feed Lipscomb websiteand all other third-party sites. A minimum image and video ratio must always be achieved as per set parameters. Full vehicle descriptions and pricing to be correct and update adverts as needed. Coordinate the display and presentation of all new and used Volvo on site.
• Ensure all vehicles are prepared, cleaned, and photo-ready for online listings to include website maintenance.
• Manage vehicle keys, test drive scheduling, and stock movements where necessary.
• Support the sales team with site logistics and vehicle condition check ins.
• Work closely with the Management team to improve efficiencies.
• Managing retailer product display and accessory merchandising.
• Volvo Dealership site standards maintenance.
• Volvo New & Used car vehicle storage maintenance.
• New and Used car handovers.

If you are enthusiastic about cars and enjoy working in a fast-paced business we’d love to hear from you. As a Product Specialist, confident communication skills are key - face-to-face, on the phone and online.

The Person

• High Standards.
• Excellent time management.
• Excellent communication skills.
• IT literate- competent with new technologies.
• Full Clean UK driving licence.

If your application is successful, you will be enrolled on the Volvo Product Specialist certification programme; designed to give you all the skills and knowledge needed to deliver the finest Volvo customer experience. This will be a blend of product, systems, and process training including instructor led courses at Volvo Car UK’s Training and Development Centre in Northamptonshire, e-learning and self-study.

And it doesn’t stop there – you will have access to the Volvo Cars Performance Academy to keep your knowledge and skills in tip top condition throughout your career.

The rewards are great when working at Lipscomb together with 20 day’s holiday rising to 25 days long service, company contributory pension scheme, staff and family discount schemes.